2017 marks second consecutive year community meets strict operational guidelines
Eastcastle Place, a full continuum of care senior living community on Milwaukee’s east side, is proud to announce that it has received a 2017 deficiency-free health survey by the Division of Quality Assurance, Wisconsin Department of Health. It also was recognized the last time the survey was conducted in late 2015. With this survey, Eastcastle Place has demonstrated its commitment to the health and well-being of its residents, and the designation is a result of the staff’s diligence, dedication and outstanding team work.
“This deficiency free designation, for the second year in a row, supports Eastcastle’s values of providing a compassionate, supportive environment for staff and residents, treating all with integrity, dignity and respect,” said Lynda Bogdala, Administrator at Eastcastle Place.
“We are very proud of the dedication of our staff in continuing to promote an environment that empowers our residents to live their lives to the fullest and results in quality outcomes and personal fulfillment.”
The Wisconsin Department of Health Services makes unannounced annual visits to healthcare communities to evaluate the facility’s compliance with an extensive list of state and federal regulations. The rigorous survey examines a multitude of quality, safety and performance aspects including medical records and documentation, resident care, clinical services, dining, maintenance, housekeeping and laundry services, safety, observance of resident rights, and resident/family satisfaction.
To learn more, please contact Eastcastle Place at 414-963-8480, and see full reports at https://www.dhs.wisconsin.gov/guide/cir.htm