“You’d hear in the industry that it’s the crème de la crème,” said Megan Schelwat, the newly appointed community admissions coordinator for the Health Center at Eastcastle Place. “I kept hearing about Eastcastle when I first got into the senior services and health care industry. I set it as a goal for myself that when I had enough experience, I’d try to get a job there. When it happened this summer, it was a dream come true.”
Schelwat said that in her role as community admissions coordinator, she partners with other staff reviewing referrals for rehabilitation, to make sure that patients they admit are a good fit. “Basically, this has been very instrumental in helping Eastcastle earn its reputation. We make sure that we are confident in our ability to meet the needs from a health standpoint, of anyone that we admit,” she said. The Health Center’s dedication to providing the best possible service has resulted in its second consecutive deficiency-free survey by the Division of Quality Assurance, Wisconsin Department of Health, and impressive ranking by the Centers for Medicare & Medicaid Services.
Schelwat graduated from The University of Wisconsin-Milwaukee with a bachelor’s degree in journalism, advertising, and media studies. While working at a law office during her college days, she recalled that she quickly realized that this setting was “not my thing.” After graduation, she started working in senior housing, and never looked back. “I love interacting with the seniors I meet, as well as their families. They all have such interesting stories,” she said. “I am so fortunate to have the opportunity to be building such great relationships with the residents, and getting to know them on such a unique level.”
Eastcastle has exceeded Schelwat’s past work experiences as well as her lofty expectations. “The team I work with is amazing. Everyone is dedicated to providing the best service, and they’re always open to trying new things. The clinical team is absolutely exceptional. They know what they’re doing…they’re spot on! From my past experience, I know that’s not always the case. It’s comforting working in this environment,” she said.
The feedback Schelwat receives from patients and family members confirms her own impressions of the Health Center at Eastcastle Place. “I hear wonderful things. The residents’ experiences have been great, the activities are top-notch and the staff is attentive,” she said. “I like being able to meet the patients’ needs and working in such a great environment at Eastcastle Place.”